Measurement
Four ways to tell whether productivity software actually changed anything
Compare four ways to assess whether productivity software contributed to change, using consistent criteria for evidence strength, data, assumptions and cost.
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Measurement
Measurement
A productivity benchmark is a reference class, not a target
Research productivity software benchmarks without false precision by testing definitions, populations, periods, geography, methods, uncertainty and sponsorship.
Measurement
Six productivity software measures, from qualifying demand to an outcome indicator
Define a compact set of productivity software measures for demand, delay, flow, quality, use and outcomes without inventing targets or causal claims.
Measurement
Measure productivity software with a metric contract and a baseline you can revisit
Measure productivity software with defined flow, quality and outcome indicators, honest attribution, reproducible reporting and comparable evidence.
Measurement
Six productivity measurement errors, from undefined denominators to imported benchmarks
Six common productivity software measurement errors, with authoritative UK evidence and practical repairs for definitions, data, causality, privacy and benchmarks.
Measurement
Give the productivity dashboard one job and a metric dictionary
Build a decision-led productivity dashboard with versioned definitions, tested data, accessible charts, clear refresh dates, annotations and drill-down evidence.